What is our turnaround time?
How fast we go really depends on how fast you go. The faster you pick designs, send colors/logos, and reply to emails the faster we can get things done for you.
The turnaround time starts when artwork is approved, sizes are received, and full payment is in hand.
Our usual turnaround times are:
- Uniforms: 4 to 5 weeks
- Shoes: 4 to 5 weeks
- Practice Wear: 3 to 4 weeks
- Bags/Accessories: 4 to 5 weeks
Please be advised that throughout the peak season (July – December), our regular processing durations might be prolonged by an additional 2 to 6 weeks. We strongly advise considering the option of paying rush fees (outlined below) if you require a guaranteed delivery date.
Once an order has shipped we are unable to control how long it takes to arrive at your location and overnight shipping is not an option. Please plan for your package to take 3-10 business days to arrive (depending on the season). Please consider this when planning your order.
** The turn around times and/or estimated ship dates you receive from your representative are not guaranteed without rush fees being paid. **
If you would like a guarenteed in-hand date please pay rush fees to ensure you receive your items by your desired in-hand date.
Uniform Rush Delivery:
You can get a guaranteed delivery date within 4 to 5 weeks by paying a single $20 per uniform rush fee. If you need them within 3 to 4 weeks it would be a $40 rush fee per uniform. If they are needed within a 2 to 3 week period then it would be a $60 rush fee per uniform.
Practice Wear Rush Delivery:
You can get a guaranteed delivery date within 3 to 4 weeks by paying a single $5 per piece rush fee. If you need them within 2 to 3 weeks it would be a $10 rush fee per piece. If you need the items faster than 2 weeks, it will need to be approved by the factory and there is a $15 rush fee per piece.
Shoe Rush Delivery:
You can get a guaranteed delivery date within 4 to 5 weeks by paying a single $10 per pair of shoes rush fee. If you need them within 3 to 4 weeks it would be a $20 rush fee per pair of shoes. If they are needed within a 2 to 3 week period then it would be a $30 rush fee per pair of shoes.
Please e-mail your rep or our office for more information: info@cs-athletic.com