Would you like to get started on designing your dream uniform or practice gear?
How about CUSTOM CHEER SHOES?
We will be happy to help you!
The first step is to send us an e-mail:
Send an e-mail to info@cs-athletic.com
Please include
- Your Name
- Gym Name
- Product Choices
- Design Ideas & Colors (see here to choose colors)
- Approximate Quantity Needed
Why do we only use e-mail for orders?
Glad you asked! We want to ensure that every part of the order process is documented to prevent the confusion that can happen when multiple mediums of contact are used to discuss the ordering process (text, phone, e-mail, messenger, etc..)
This also keeps the process efficient and seamless.
After we receive your e-mail, you will be assigned to one of our professional sales representatives to continue the process.
Please ensure you check your spam as sometimes the cheerstix.com e-mail will get filtered.
Your sales representative will assist you with quotes, free artwork, and getting your order finalized.
Once you are happy with your designs and have sent us your quantities, you will be sent a link to preview your items and the order quantities. It is VERY IMPORTANT that you confirm the Pantone Colors, Quantities, and Designs.
Once you are POSITIVE that EVERYTHING IS CORRECT, you will reply back confirming the order as it is shown on the preview link.
Your sales representative will send you an invoice and your deposit will need to be paid BEFORE production will begin. You may pay by check or wire transfer.
What payment options do we accept?
In order to keep costs low, we prefer a check or wire transfer. This allows us to pass along the savings to you with free artwork, free shipping, low minimums, and additional quantity discounts.
We will accept credit cards, however, there is a 3.5% processing fee.
Once payment has been received, your order goes into production and things start moving!
Now You Get To Relax!
We own all of our factories (no outsourcing here!) so your order will be tracked from start to finish.
You can read about our turn around times here. Once your order is complete, we will require the remaining payment (if needed) and ship your order off when that is received.
VERY IMPORTANT!
Once you receive your order, open it and count and confirm everything BEFORE handing out anything to your athletes! This should be common practice for any order you receive.
It is rare that mistakes happen, but it is nearly impossible to fix if everything was handed out prior to confirming that the order itself had the error.
Be sure to share the product care guidelines with your customers. You can find that information here.
Following the order process above and staying responsive to your sales representative will help keep your order on-time and mistake-free!
Let’s Get Started!
E-mail info@cs-athletic.com